award 49 5 Player Protection

Player Protection

Spielbank Bremen is very aware of its responsibility and player protection is actively enforced in our casino. Comprehensive counselling and support services are available for early identification and intervention in the event of problematic gambling habits. This prevention begins with identity checks at the entrance, ensuring that persons under the age of 21 and excluded players do not gain access.

Hotline:

Our hotline, operated by the Bremen Centre of Disordered Gambling (Bremer Fachstelle Glücksspielsucht), can be reached on: +49 (0)421 21868709.

Contacts:

Of course, Spielbank Bremen is also available to you personally for all queries, suggestions and requests regarding any aspect of player protection: +49 (0)421 32900126, spielerschutz@spielbank-bremen.de

Self-test:

Is gambling more than a harmless pastime for you? Then perhaps you should reconsider your gambling habits. Find out more and take a self-test at www.check-dein-spiel.de.

Exclusion applications:

Individuals with problematic gambling habits can be excluded from all state-licensed casinos across Germany. To do so, the individual can contact us directly (self-exclusion) or a third party can contact us on their behalf (third-party exclusion) in person, by telephone or in writing.

Application for self-exclusion (PDF - german)

Application for third-party exclusion (PDF - german)